Privacy Policy

Effective Date: September 3, 2017

Last Updated: July 1, 2025

 

 

Agora Realty Group (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or contact us through our VoIP phone system or other communication channels.

We operate in compliance with the guidelines of the Ohio Division of Real Estate, the National Association of REALTORS® (NAR), the Ohio Association of REALTORS®, and the Dayton Area Board of REALTORS®.

1. Information We Collect


We may collect the following categories of personal information:

  • Personal Identifiers: Name, email address, phone number, mailing address, and other contact information.
  • Communications: Audio data and call metadata from our VoIP system (e.g., date/time, duration, phone number) for customer service and compliance purposes.
  • Transactional Data: Information related to property inquiries, service requests, or transaction history.
  • Technical Data: IP address, browser type, operating system, and browsing behavior on our website.

2. How We Use Your Information


We may use your information to:

  • Communicate with you via phone, email, or text.
  • Provide real estate services and respond to inquiries.
  • Schedule appointments, property showings, or consultations.
  • Improve our website and service offerings.
  • Comply with legal obligations and industry standards.
  • Record and store VoIP phone calls for training, quality assurance, and compliance purposes.

3. How We Share Your Information


We do not sell your personal information. However, we may share it with:

  • Licensed agents or employees of Agora Realty Group as part of normal business operations.
  • Third-party service providers who assist with hosting, communications, or IT infrastructure (including VoIP service providers).
  • Regulatory bodies if required to comply with laws or requests from the Ohio Division of Real Estate or REALTOR® associations.
  • Law enforcement or legal authorities as required by law or in the protection of our rights.

4. VoIP Phone System


Our VoIP phone system may collect and store:

  • Call recordings (with notice) for quality and training purposes.
  • Call logs, including phone numbers, dates, times, and durations.

By contacting us via phone, you consent to the collection and use of such data.

5. Cookies and Tracking Technologies

Our website may use cookies or other tracking tools to enhance user experience and analyze usage trends. You may choose to disable cookies via your browser settings, though this may limit website functionality.

6. Data Security

We implement commercially reasonable security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security of your data.

7. Your Privacy Rights


You may:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your personal information (where applicable).
  • Opt out of marketing communications at any time.

To exercise these rights, please contact us at admin@agorarealrygroup.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy


Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

10. Updates to This Policy


We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date at the top.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Agora Realty Group

937.520.9200

Admin@agorarealtygroup.com

6828 Loop Rd, Centerville OH 45459